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Nominet Channel Partner IT Action Ltd is a Nominet Channel Partner.   Below are the key terms of our contract in relation to Nominet domains (.uk, .co.uk,...
Proactively Monitoring IT systems 24 /7 The remote monitoring of client systems and proactive alerting of potential issues before they become critical is a key component of IT Actions...
24/7 Help Desk & Support The main building blocks of our IT support offering is its proactive nature. Through our 24/7 monitoring systems an our regular onsite visits, we...
IT Support   Full IT Support is essential for the smooth running of your business. All too often IT Support is purely Reactive with a helpdesk of...
Digital Marketing Open Source Web Application Development Open source web application development team at IT Action will work in sync with your web-presence...
IT Advisory Services As your business grows and evolves, inevitably your IT strategy must evolve with it. At IT Action, our strategic and technical advisory team...
Project Management     IT Action has the proven capability to deliver simple and complex IT projects of varying size. IT Action’s wealth of experience in...
One Stop Procurement   Dynamic businesses need a diverse range of IT hardware, software and services to effectively deliver their own products and services to...

Full IT Support

small and medium businesses enterprise solutions

Your IT systems are essential to the smooth running of your business. IT Action has developed a solid, four building block approach to providing best quality IT Support to meet business budgets which allows you to focus on your business whilst we focus on your IT Read More...

24/7 System Monitoring

24by7 network infrastructure support and monitoring enterprise solutionsThe remote monitoring of client systems and proactive alerting of potential issues before they become critical is a key component of IT Action's Dedicated / Managed Service Approach...Read More...

24/7 UK Based Help Desk

it infrastructure management and security enterprise solutions

The ability to call anytime for IT support is essential. IT Action offers unlimited hours office hours based telephone support as well as the ability to call 24/7 if your business critically needs assistance.....Read More...

 

One Stop Procurement

juniper-networks-solutions-enterprise

IT Action has found that its clients prefer a single port of call and good value when it comes to the purchasing of their IT hardware, software and IT services.Read More.....

 

Datacentres

itactiondatacentresmIT Action has multiple Tier 3 class datacentres throughout the London area and, as being a full member of the Internet, can route the Internet to provide fully geographically diverse high availability solutions right through to hosted websites. Read More...

 

Projects

consulting services enterprise solutions

IT Action has a wealth of experience in the delivery and management of large and complex IT projects. Be it a new IT infrastructure specification, planning, implementation or move, IT Action has proved itself time and again as a safe pair of hands.Read More.....

 

IT Advisory Services

voice solutions enterprise solutions

IT Action is well placed to offer IT Advisory Services to its clients. This can range from advisory on the best email system to suit a client's business right through to helping clients respond correctly with regard to the IT aspects on proposal requests from their prospective clients.Read More...

 

Digital Marketing

social media digital marketing enterprise solutions In the current times, interactions with customers are done increasingly via social communities & email communication. This is achieved via establishing the “Digital Brand” for your business in successful social communities or building one for your brand... Read More...

 

Business Processing Outsourcing

business process outsourcing enterprise solutionsIn today’s challenging business environment, organisations need to be able to cut operational costs without impacting on performance. Although technology has become critical to maintaining customer service levels and an organisation's competitive advantage... Read More...

 

IT Action: Cost Effective IT Support for Your Business

it infrastructures

Success Through Partnership

IT Action has established an enviable reputation for excellent service, trust, and strong client relationships. We work closely with clients so we become part of their IT team, building long lasting relationships that
offer business advantage, improved efficiencies and exceptional value. We have combined our understanding of your business and our technical expertise with strategic partnerships, so we can provide the hardware, software and communications solutions that meet your individual requirements and budget precisely.

Our Focus On Value As Well As Service Excellence

Increasingly IT departments are expected to provide systems that are faster, easier to use, and never break down - at a time when regulatory demands are growing and technology is becoming increasingly complex.

Our outsourced IT solutions help you achieve new levels of efficiency and effectiveness, helping you to control the cost of managing and maintaining the IT infrastructure critical for your business.

We provide complete IT support solutions at a lower total cost, without the headaches of additional staffing and upfront capital expenses. Our cost-effective solutions are designed to spread the lowest possible cost evenly throughout the lifetime of the contract.

Focus on your business, we will focus on your IT

STRENGTH strengths-solutions enterprise-managed service providerIT Infrastructure is pivotal to success of every business enterprise. They are relied upon to power mission critical applications, enable communications, and facilitate the distribution and storage of critical data throughout the enterprise, on demand. Our services are founded on Dedicated /
Managed ...
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SUPPORT support-solutions-enterprise-managed-service-provider Our monitoring means that you can be sure that your PC’s and laptops are in business-ready condition. Our proactive, preventative health checks test key components of the system each day. We will be able to spot problems, almost always before they cause user downtime,and can fix them fast so your employees can make the most of every day ...Learn More...

CONTACTS contacts-solutions-enterprise-managed-service-providerWe provide full support over the phone or via email. To find out more about the benefits of IT Action's Dedicated / Managed Services & IT infrastructure support services, contact us on 0207 331 6600. If you are a existing IT Action client, you may also email at This email address is being protected from spambots. You need JavaScript enabled to view it.

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Careers

careersIt Action is a dynamic and rapidly growing company operating in a fast moving technology marketplace which demands the very best. To continue to deliver exceptional service to our clients we rely on finding the best people with the best skills and experience, and keeping them.

We offer a challenging and rewarding working environment where team members are encouraged to develop their skills and experience, and inspired and motivated to adopt new ways of working.

For more information about how to apply for any of the positions listed below, please contact us on 020 7331 6600 (No Agencies)

 
About IT Action

itaction leading_the_way

SEPL-Solutions-Enterprise-LogoWe aim to lead the way in providing cost-effective IT support and infrastructure management all of our clients IT systems.

We offer IT Support offerings through a comprehensive range of premium solutions specifically designed to meet the needs of our clients. We plan, deploy, optimise and manage complex and critical IT infrastructures.

Success Through Partnership

We have established an enviable reputation for excellent service, trust, and strong client relationships. We work closely with clients so we either become their IT team or become part of their IT team, building long lasting relationships that offer business advantage, improved efficiencies and exceptional value.

We have combined our understanding of your business and our technical expertise with strategic partnerships, so we can provide the hardware, software and communications solutions that meet your requirements precisely.

Our Focus On Value As Well As Service Excellence

Increasingly IT departments are expected to provide systems that are faster, easier to use, and never break down - at a time when regulatory demands are growing and technology is becoming increasingly complex.

Our outsourced IT solutions help you achieve new levels of efficiency and effectiveness, helping you to control the cost of managing and maintaining the IT infrastructure critical for your business.

We provide complete IT support solutions at a lower total cost, without the headaches of additional staffing and upfront capital expenses. Our cost-effective solutions are designed to spread the lowest possible cost evenly throughout the lifetime of the contract.

Quality Management

IT Action Ltd aims to supply products and services that meet the agreed requirements of our customers and are supplied to defined standards, fit for purpose, delivered on time and at a competitive price.

We are committed to the continual improvement of our products and services through defined measurable quality objectives.

To achieve these goals our company operates a structured quality management system to the requirements of ISO9001.

The quality management system is fully supported by the management and has been communicated to all employees through awareness and training programmes.

The system is regularly reviewed for its relevance and effectiveness by our management team and independently assessed by a UKAS accredited certification body.

The management system supported by operational procedures has been issued by the Managing Director, who is ultimately responsible for the operation of the management system, with all employees responsible for adhering to the requirements of the management system.  

 

Our Service Level Agreement

Our aim is to make sure that our services are delivered in accordance with the SLAs set out in your current service contract with IT Action.

If you have any issues regarding the services we provide to you as part of your current contract, please contact your IT Action Account Manager or the IT Action Help Desk using one of the contact methods below:

 

In Office hours (08:00 – 18:00) Email: This email address is being protected from spambots. You need JavaScript enabled to view it. , or Tel: 020 7331 6600

Outside office hours: Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.

 

 
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