We do everything we can to make sure our customers get the best possible service.

However, sometimes we don’t get things right and sometimes events beyond our control can impact the services we deliver. When this happens we encourage you to tell us about your complaint so we can put things right.

For our direct customers we strongly encourage you to contact your Account Manager so that the matter can be resolved quickly and effectively.

Alternatively you may send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us on the main office number listed on the Contacts page of our website